Buyer Beware
by Dissatisfied Customer from Portsmouth, NH | February 20, 2014
I purchased a 2011 Mercedes from Richard's Motorcars in November 2013. During the initial buying process, they agreed to get a second smartkey made for the vehicle. It took a full month, and a lot of phone calls to finally receive the second key. Also, when we did the inspection of the vehicle, there was a gash in one of the tires that we wanted replaced, which they again agreed too. When we picked up the car, they assured us that they changed out the tire, but come to find out, they just took off that tire, turned it around and put it back on! I will not be purchasing another vehicle from them!
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